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Old Dec 4, 17, 6:57 pm
Join Date: Jan 2010
Programs: MVP Gold, Marriott Gold, SPG Gold
Posts: 144
Originally Posted by Legend717 View Post
Yes, it's because they needed to fly a pilot somewhere.
She's lucky she complied, and wasn't in Chicago!

It's really poor customer service on Alaska's part. Give the pilot the middle seat. That's part of the joy of deadhead/non-rev.
Understood it is a part of air travel, but they did not handle the situation well (probably fair to say better than United...). The pilot taking her seat had a terrible attitude, and the flight attendants were not helpful. If you are going to remove someone from your seat after they have boarded, someone working the flight should notify you. Further, I get you want to treat your employees well, but I would bump your frequent flyers last. If its random, don't put them in the exit row, where elites are more likely to sit. At the end of the day, its overall not a huge deal, but it is annoying and Alaska will be receiving a complaint for how it was handled.
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