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Old Nov 24, 2017, 7:17 pm
  #13  
soxfanndc
 
Join Date: Jul 2012
Location: Washington DC
Programs: Delta 1MM, Delta SM, United Silver, Amx Plat, Delta Amx Plat, Six-T Plat, IHG Gold, Hilton Gold
Posts: 590
wow, OP. I DEF understand your disappointment. I've taken DL on this route for 4 of my 5 trips to SA and have had great experiences - all in J btw. I DID notice last year tho when I took the r/t that I was awake for the mid flight meal service but I was still not served a meal. I had my seat in the (almost) upright position and was watching a movie but still was not served a meal. I was told after the fact that I had to REQUEST the meal. I did write to Delta that maybe some language in teh menu along the lines of "mid flight meal available upon request" might be helpful. I, obviously, don't know your circumstances but I too was disappointed. Just my two cents. Hope Delta's response is amenable to you.
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