Originally Posted by
HiYoSilver
if I click on Seat Change, then on B777-300ER, it opens a new browser window showing 2 tabs: a 277 seat layout (my default aircraft, I guess) or a 291 seat layout. The 277 seat layout shows a picture of the new Kosmo Suites 2.0 with low doors, while the 291 seat layout shows a picture of the older Kosmo Suites with no doors.
That's what the website showed me when I was making the reservation as well. Does your e-ticket receipt have a line for "Seat Type" (right under "Booking Class")? Mine says "Kosmo Suites 2.0" for SFO-ICN and "Sleeper" for ICN-BKK.
Last edited by Kacee; Nov 24, 2017 at 10:34 am