Does anyone know the current brand standards?
Does anyone know the current standards -- aka minimums -- for the various Marriott brands? What I mean by that is:
- For Marriott hotels, most properties have Thann toiletries. Some international properties have other brands, like Floris at the Marriott County Hall in London. It used to be almost every hotel provided one bar of soap in the shower/bathtub, one bar of soap at the sink, one bottle of shampoo, one bottle of conditioner, one bottle of body wash, and one bottle of lotion. Now, the second bar of soap has increasingly vanished. Also, most properties have a bottle of hand wash. Mouthwash, vanity kits and dental kits are almost never provided, but are almost always available upon request. Bathrobes and slippers, particularly at North American properties, are rare, even in suites. Almost every property has two small bottles of still water in each room. Turndown service is almost non-existent. A few years ago, it seemed like every Marriott served Starbucks coffee (generally in the lobby restaurant or the lounge). I don't notice as many Starbucks signs now. Some properties like the Marriott Stanton in South Beach serve Seattle's Best while the Marriott Georgetown in Washington, D.C., serves Illy.
- For Renaissance, it's basically the same as Marriott although in my experience, at least anecdotally, it seems more properties have a bathrobe and slippers. In North America, the toiletries seem to be brand standard Aveda. Internationally, Tokyo Milk toiletries seem to be the standard. Some Renaissance properties offer turndown service.
- For J.W. Marriott, most properties domestically and internationally have Aromatherapy Associates toiletries, but Bulgari toiletries are also found in rooms, particularly suites. Most J.W. Marriott hotels provide two sets of toiletries; one at the sink and one in the shower/bathtub. Dental kit, vanity kit, mouthwash, sewing kit, and nail kit are almost always provided. Bathrobe and slippers are standard. Turndown service is offered. Many properties have a capsule coffeemaker from Nespresso or Illy.
Across all the Marriott brands, Pepsi products are standard but many J.W. Marriott properties and most Ritz-Carlton properties have Coke available upon request. The Renaissance in Aruba serves only Coke products -- no Pepsi.