Originally Posted by
brownnet
Finally, near the end of the flight, a FA got on the intercom to announce that they had heard lots of complaints from coach passengers about not getting complimentary beer or wine. "Complimentary beer and wine is only available on planes with propellers" was the quote from the FA. Really? I'm pretty sure I've gotten beer on CRJ-700's right? Or was that a long time ago and not current?
Well, Horizon doesn't operate any CRJ-700s anymore (and hasn't for years), so as far as Horizon flight attendants are concerned, what the FA said is true. Of course, the vast majority of customers don't know the difference between Alaska operated by Horizon and Alaska operated by Skywest and wouldn't care if they did know. But Horizon flight attendants do very much care about the difference between Horizon and Skywest.
Originally Posted by
Orwaid
Yes. Perhaps better for the FA to say "Complimentary beer and wine only is available in Premium Class on flight so configured".
Or "Complimentary beer and wine is only available in coach on flights without First Class; otherwise, Alaska would find it difficult to entice you to pay more for better seats." Perhaps a bit too honest?