Originally Posted by
scented
Staff levels should be OK now... I second the advice bhrubin and FlyingDoctorwu gave you. Try different channels and escalate.
I wouldn't worry about it for now!
we recently stayed at Amanjena and we loved it, this is our 3rd stay there and the team and service could not have been better. Nicolas was away so we missed him this time but the new assistant Petar that replaced Astrid is really charming and very attentive, I can see he has learned the aman way very quickly.