FlyerTalk Forums - View Single Post - Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Archive)
Old Nov 15, 2017, 8:33 pm
  #213  
trebex
 
Join Date: Feb 2011
Posts: 321
Miles for Cancelled Flight

I had a C Class Lufthansa / Austrian trip last month on which the last leg VIE-EWR was cancelled for "technical reasons". Austrian rerouted me on an Austrian flight VIE-CDG and then Air France CDG-JFK.

I requested Delta miles for the Air France flight, but they rejected it saying even if it was flown by Air France, it was still an Austrian ticket. I then requested the original route miles from United, and they too said no, saying they know this can be "confusing" but some of United's partners have partners that are not United partners (though as far as I know Air France is not a partner of Austrian).

I emailed some higher up contacts at United who have been surprisingly helpful in the past, but have received no reply.

My next step is to file a DOT complaint, but any ideas which airline I should be getting the miles from?
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