Originally Posted by
tom tulpe
Thank you very much Heloisa!
It didn't work for me though (TXL-FRA-LUX, trying to change TXL-FRA from a 19:45 departure [as booked] to a 19:15 departure: Only J fare bucket was available, and so I was asked for EUR 450 or so to upfare from P to J).
Could it be that for a routing AAA - BBB - CCC, changing only the AAA-BBB segment to an earlier flight under the new rules isn't possible unless you also change the BBB-CCC segment?
Hi tom tulpe,
would you please send us your booking code or ticket number via PM? That way we'll be able to check why it wasn't possible.
Thanks.
Vanessa