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Old Jun 10, 2004, 10:31 am
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gachen
 
Join Date: Mar 2003
Location: sjc/sfo/oak, pick the cheapest one
Posts: 480
Angry What shall I do if the name is spelled wrong.

I made a telephone reservation for two people. The first phone call, one passenger’s name spelled wrong. The second phone call, I attempted to correct the mistake before ticketing. After ticketing, I checked the reservation, the first mistake was not corrected, and the second passenger's name spelled wrong too. I called again for the third time, and the agent said he marked some comments with the reservation, but the names still there in the wrong spelling. Anyone here had the experience of this situation with the wrong spelling name in the reservation when traveling? How big trouble I expect to have. BTW, it is India call center, each phone call is a 40 min+ hold before talk to the agent, plus one more mistake after the phone call. That is really stressful.
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