FlyerTalk Forums - View Single Post - Website error when searching award availability from JFK
Old Nov 14, 2017, 6:40 am
  #8  
lifeonthego_k
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425
Originally Posted by remdk
lifeonthego_k I am afraid that availability from B to A does not mean that there is availability from A to B.
QR uses married segments and each origin is allocated a number of reward places for every flight. These reward spaces are for the married segment (e.g. JFK-BKK) not for individual segments (JFK-DOH and DOH-BKK). When flights are first available for booking, almost a year prior to flight, the initial allocation can be booked up within a few days, especially at peak times.
It is quite possible for reward space to be 'sold out' for flights from JFK but still be available from Bkk as origin to JFK.
Have you tried other destinations such as KUL?
Have you looked at availability JFK-DOH and then DOH-BKK? More expensive in Qmiles but you may get lucky.
Of course there is always the possibility of an IT error.
Somehow I feel this is an IT error. I get your explanation but the situation isn't quite like that. It is like this: there is availability for A to B as a return journey, which means A to B and B to A can be booked as one return ticket. I'm trying to only book the B to A segment as a one-way and then it's giving me the error. KUL gives me the same error message.

Anyways, QRPC has finally acknowledged my request and say they are looking into it.

Thanks for the responses!
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