Originally Posted by
olivier
Can these requests for upgrades with vouchers be done directly at the check-in desk or do I need to visit the Ticketing Desk?
Not sure. Bear in mind there was no communications about from A3, just word of mouth starting from a few who were informed by check-in agent. It does not mean this is fake information, just that:
- there are a lack of details concerning T&C and procedure, as we are relying on hearsay and experience from people
- we do not know if this is a trial or a new permanent change