FlyerTalk Forums - View Single Post - No more Al Mourjan access for upgrades with Qmiles/QCredits
Old Nov 11, 2017, 3:35 am
  #43  
Dr. HFH
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Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
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Originally Posted by Johnnieboy
I appreciate that there is some confusion, but the QR notifications quoted at the top of the thread specify upgrade on departure. The FT'er that went to Al Safwa asked if it applied to their pre-upgraded ticket, the escalator agent thought it did but the computer said they were fine and let them in. That particular incident looks like it was probably confusion on the part of the agent.
If the agent was confused, it's irrelevant anyway. Agent asked the system by scanning the boarding pass, and system said admission to Al Safwa OK. The agent didn't make that determination, the boarding pass scanner (and whatever is behind it) did.
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