Originally Posted by
SportsTech
So - you'd be in favor of dropping the nights altogether and just requiring you to hit $20K of spend/100,000 base points? No? Didn't think so. Counting award nights is common sense? No, it's not; it benefits Hyatt not at all.
Well, counting award nights seems to make sense to their competitors somehow, and even if it doesn't for Hyatt directly, it may make sense to put them on a level playing field and attract more aspirational customers.
Your comment implies that point redemptions are bad for Hyatt, but when a customer uses points, those points come off Hyatt's books. That's good for Hyatt.