FlyerTalk Forums - View Single Post - KL Marketed, GA Operated: No way to do seat selection?

Nov 4, 2017, 8:59 am

#11

Keter

Join Date: Aug 2007

Location: AMS

Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver

Posts: 2,488

Quote:

Originally Posted by Goldorak

I have the same problem as OP with VN flights booked under AF code-share. This is J class, revenue ticket (not award). Impossible to pre-select a seat neither on AF nor on VN websites (VN does not recognize Amadeus refs). Ultimate TA line cannot do anything too. I read a TR on flightreport dated 2 years ago, written by a platinum guy and same problem : no one was able to help him. AF doesn’t care, VN doesn’t care and he got of course a “bad” seat at check-in because nothing was left

Crazy when you think this is the same alliance. Plus VN and AF advertise their new JV... Try first to do the minimum and easy things all customer expect and then look for more advanced things

For VN operated flights you shall be able to select seats via VN as VN 'lives' in Sabre.
The issue is purely when both airlines (the operating and marketing carrier) operate via Amadeus.

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