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Old Nov 3, 17, 11:25 am
  #136  
Gshumway
 
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
I had a flat on an Avis car myself once. VW Jetta Wagon if I remember right. This happened out in the country side in Germany and on Sunday before flying out at 7am in the morning. So no way for me to get the tire fixed before returning it.

Had to call Avis for road side assistance. They sent a tow truck, who came with a spare vehicle. Well, turns out the spare vehicle was from Sixt. So imagine the fun next morning at 5am at HAM airport.

Avis also wanted to charge me later something like 900 Euro for the tire (around 500 for tire and 400 for Sunday call out service). I pointed out I could have gotten that for much cheaper via ADAC (German automobile club). They did end up refunded everything, even I didn't ask for a full refund just a more reasonable charge for a tire (which could be repaired), etc.
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