Old Nov 2, 17, 10:33 am
  #227  
HonorsRepresentative
Company Representative - Honors by Hilton
 
Join Date: Aug 2009
Programs: Hilton HHonors
Posts: 1,134
For those of us who already have the Surpass Card do we get 10 free Priority Pass™Lounge passes to ease the airport experience? If so, when can we start using this perk?
Yes, those will begin on January 18, 2018.

Any word on when we would receive the free night certs for $10,000 spend if we have already completed that spend? Are we still going to be waiting for our cardholder anniversary date?

Citi Reserve cardmembers who have already spent the $10,000 should receive the email with the reward code in it on the anniversary date.

What happens if I have a Citi Reserve and AMEX Surpass? Am I really going to have two AMEX Hilton cards?
Yes, you will end up with two Amex Ascend cards - recommend calling Amex to discuss your options.

Will the statement credit apply to points/certificate bookings that have the Aspire card tied to the booking, or only certain paid rates?
The resort statement credit is used on a hotel charge made at one of the resorts using the Aspire card. If you book a resort and use only Points, there would be no expense to credit on your Aspire. Any paid rate for a resort listed on Hilton.com/resorts made through a Hilton booking channel will see the credit

What happens if you have an open Citi NAF Signature Visa and also have an open NAF Hilton Amex? What card will you be given?
As mentioned above, you will end up with two NAF Hilton Amex cards. Best advice is to call Amex to discuss your options


Thank you,
Lauren
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