Originally Posted by
Jay99
You were absolutely right!
The way the table is presented kind of made me think their backend system might be a bit more intelligent, but I guess not. It's not the only AC IT Oopsy that worked in my favour here, but there was another much larger one that I had to deal with to get to this point... so if we're counting this year has been 2 in my favour, 1 out of favour (though much time on the phone with Aeroplan sorted that one out).
How much time did you spend sorting out the errors in your favor?