Old Oct 28, 17, 11:25 am
Join Date: Mar 2011
Location: Fort Worth, TX
Programs: UA 1K 2MM, Marriott Gold
Posts: 2,189
Originally Posted by PsuedoEuropeanGuy View Post
So write to United and make it known that their agent probably failed to screen this customer.

I fly a lot out of SFO and the check in agents there do a great job of making sure the documentation is up to date and correct. I've seen them turn away passengers. But in LAX I've seen check in agents not even ask for proof. So its definitely united problems.
I think it's very easy to get that "documentation".

Last edited by WineCountryUA; Oct 28, 17 at 11:36 am Reason: quote updated to reflect Mod edit
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