FlyerTalk Forums - View Single Post - The 2017 BA compensation thread: Your guide to Regulation EC261/2004
Old Oct 28, 2017, 11:00 am
  #1627  
Tobias-UK
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
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Originally Posted by Tyzap
I have no inside knowledge, only anecdotal evidence supplied by claimants who have just been gagged! thus not a strong flow of information.

I very much doubt it has anything to do with CEDR tho.
Many thanks for coming back to me. In the meantime, being a Saturday morning in my part of the world, I've been doing a little extra digging around. I've discovered it is not the airline that is doing the gagging but CEDR!

In the CEDR Guidance Notes I see the following (bolding is my emphasis): "The adjudicator will publish a written decision to both parties. The decision is confidential to the parties and is contractually binding on the airline if the passenger chooses to accept it...".
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