From VFTW - Gary Leff - October 27, 2017
American CEO Doug Parker Attacks Mileage Runs, Wants Miles to Be Like Bitcoin
http://viewfromthewing.boardingarea....just-currency/
Doug Parker QUOTE:
“All of our customers are valuable, but those who pay us the most are the most valuable,” he said. “That’s the behavior you want to reward. You had this really perverse thing going on where we had people wanting miles so badly that they would do these mileage runs — looking for the cheapest fare they could find to go to who-knows-where and back.
“And that didn’t seem right to us. The dollar-based plan makes much more sense. We’re in the right place now.”
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