Originally Posted by
RedChili
I was at ARN yesterday, and there was a "snake line" to several desks intended for jointly business, plus, and gold.
The difference is that previously they had separate lines for each desk, and they had one or two desks allocated for gold and first, while there were three or four desks for business and plus. Now, all these have been joined together with a "snake line" in front. This is arguably an improvement, as you can't get stuck in line just because one passenger in front of you has some problem.
Of course, if you're flying within Europe, sometimes it will be much quicker to use the self-service bag drop counters, which are joint counters for all classes, where there are often no lines at all.
This doesn't as bad as I had expected. I agree - think it's an improvement overall.