robertwcook16

What is your Priority Club status?
Gold

Are you generally happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Booked standard King room, given King Accessible with no closet

How are the rooms?
Room was renovated, but there was no closet to hang things in. Bathroom had no shelving or space for towels, so they piled them on top of the small sink area ( no space for anything ). No way to stop drain in sink?!?!
Remote worked intermittantly. Wifi, horrible to connect to. No response from front desk when I called to ask why I was put into Accessible room.

How is the exec. lounge?
N/A

What was good and what was bad?
Good
Clean renovated room
Close to Route 93

Bad
See above. Finally after posting complaints to IHG Rewards twitter page. Front desk called at 10:45PM to see if I wanted to move. Refunded my points for room.


Value for $ or Priority Club Points? not good

Would you return? NO