Again, I appreciate the replies and education.
For all chiming in, do you feel the terms and the award page are sufficient? I attached the screenshot in my first post.
Yes, I do understand there are other pages with other terms however, do you believe its sufficient to have only two terms posted (see pic) when looking to book award travel?
Maybe legally it is a stretch but if it were my business, I'd put those terms on the award travel page to remind people, like myself of what the expectation is. Thoughts?
Again, I'd like to know from an independent source how many seats are available for the lower award category compared to the higher. In that information, we'd be able to glean if this is indeed a bait and switch or not.