UberX is great if you have some familiarity with the location. If not, stick to Uber Black.
The Manhattan - Brooklyn jaunt is a bit odd. While GPS is imperfect, that is some distance and I suspect the driver took a wrong turn on the East Side and could not recover from that.
As to the music, wait for a traffic light (not hard in NYC !) and pantomime if needed.
Uber represents a substantial savings, but it is exactly what it says it is, an app that connects you to a car & driver guided by GPS. Nothing more.