Originally Posted by
Jimmie76
I've finally got around to installing and using Whatsapp but I'm having an issue with notifications. If the phone (Samsung XCover 4 on Nougat) screen is on and unlocked then I get notifications. If the phone is (not always but mostly locked) with the screen off I get nothing until I unlock it. I've tried everything I can think of and everything I can find on Google. Does anyone have any clever ideas? I've turned off the battery saving, turned on sync, allowed notifications whenever it wants and still nothing.
check if there is aan option to allow notifications on lock screen. This is what fixed it for me on my Xiaomi