Old Oct 21, 17, 1:57 pm
  #6  
susiesan
 
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold, SPG Gold
Posts: 3,426
Originally Posted by kb9522 View Post
Is this a "vent" thread, or is there a legitimate complaint buried in here?

You have (almost) no status and you're on award travel. Who do you expect them to bump when must-fly personnel need a seat?

The compensation they provided is astoundingly generous by the way.
it is kind of a vent thread. I just don't believe their excuse because they already lied to me once. They claimed to have called me last night at 9:30pm to advise of all this but they did not call or send an email or text alert. I was home ll night and the phone never rang. I have been planning this trip and working out the details for 11 months and a last minute mess up throws me off balance.

So $1000 in vouchers is generous? I would have rather had cash as I likely won't be able to use them. All my vacation travel for the next 12 months is already planned and booked.
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