Originally Posted by
kb9522
Is this a "vent" thread, or is there a legitimate complaint buried in here?
You have (almost) no status and you're on award travel. Who do you expect them to bump when must-fly personnel need a seat?
The compensation they provided is astoundingly generous by the way.
it is kind of a vent thread. I just don't believe their excuse because they already lied to me once. They claimed to have called me last night at 9:30pm to advise of all this but they did not call or send an email or text alert. I was home ll night and the phone never rang. I have been planning this trip and working out the details for 11 months and a last minute mess up throws me off balance.
So $1000 in vouchers is generous? I would have rather had cash as I likely won't be able to use them. All my vacation travel for the next 12 months is already planned and booked.