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Old Oct 21, 2017, 1:23 am
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walkingtall
 
Join Date: Feb 2012
Location: Jakarta
Programs: BA GGL, GA PLAT, SQ Gold
Posts: 527
Comment Qatar Customer Service on Flight Changes

I recently wrote to Qatar Airways about a Seat Change and received a reply which ignored the seat issue (which was sorted by Phone) but went into depth about not being responsible for flight changes , i quote below :

Please allow us to share that whilst we undertake to use our best efforts to adhere to published schedules in effect on the date of travel, no particular time is fixed for the commencement or completion of carriage, and times shown in timetables or elsewhere are approximate and not guaranteed, and do not form part of the Conditions of Contract. For a variety of reasons which can include commercial and operational reasons, schedules can be subject to change. This is common with all airlines.

I would be interested to see how this would stand up when flying from the EU.....
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