Old Oct 19, 17, 6:34 pm
FlyerTalk Evangelist
2019 FlyerTalk Awards
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,239
Originally Posted by SkyMilesTeam View Post
Hi everyone, wanted to clear up any confusion surrounding Delta One suite upgrades. Diamond Medallion Members can use one Global Upgrade Certificate to upgrade directly to a Delta One suite from any cabin of service offered on the flight including Main Cabin (excluding Basic Economy).
You know that.

Now we know that.

But, why don't your phone agents know that?

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