Why actually the 3 legacy have bad reputation?
Hi,
In overall the average opinion about the 3 legacy is negative, usually in the sense of it's easy to compare Emirates A380 First to them and see the difference.
But this is how I see this:
1. More people actually travel with 3 legacy so as the saying goes: More you do more you fail (or something like this).
2. They have huge fleets and in charge of real logistics of transportation. So as you scale up to fletts of up to 1K you can't afford extra luxurious services, that actually might be overrated and outdated in 2017 air travel. For example LH has half fleet size of legacy.
3. Some internal U.S. general mess with domestic air travel: You don't have trains, 100% relay on air travel, weather + hub & spoke causes net delays etc.
4. FFP in U.S. are still much better than anywhere else: credit cards options, matching etc.