FlyerTalk Forums - View Single Post - QFF cancelled with no notice [points expiry]
Old Oct 14, 2017, 1:32 am
  #51  
Platy
 
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
Originally Posted by Dave Noble
No - given that QF is specifically listing exceptions to earnings rather than listing that which is eligible, it seems quite unambiguous to me



Yes; not only are the terms clear but I believe that there would be a lot more than 1 report of such a situation

I am more inclined to go with an error or omission in information provided by the person who had the issue
Actually QF do list the inclusions for points earn, that's the problem.

Like I said, folk will believe what they want and make their own choices - often a case here on FT that the airline is presumed to be right over any reported customer experiences!
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