FlyerTalk Forums - View Single Post - QFF cancelled with no notice [points expiry]
Old Oct 14, 2017, 12:59 am
  #46  
Platy
 
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
Originally Posted by bensyd
Agree. It would be very cynical of QF to accept those points and then cancel them from inactivity a week or so later. I suspect there is more to the story.
Well not only did that happen (as reported), but also QF wouldn't offer a means for points reinstatement.


So the question would be what you would do if you (or somebody you know seeking your advice) found yourself with no account activity, an impending expiry event...

...are you so certain of your position that you would rely on a transfer from Amex MR to trigger activity? And thereby also risk a swag of Amex points going into the QF void?

Personally I wouldn't do it without a written statement from QF clearly stating that such a transfer was in the "earn" category.

Some might argue that QF wouldn't give a hoot about losing a customer of low activity when they just saved having to deliver on redeemed points at a future date: remember QF have already received cash revenue from Amex purchasing those points and only book up a cost on their accounts ledger when the points are redeemed. Some might even suggest that that would be a laudable strategy for saving cash.

Last edited by Platy; Oct 14, 2017 at 1:14 am
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