Originally Posted by
christep
This was my one regret when giving up the CX Amex a couple of years ago (insufficient spend to keep that and the Citi PM) - Amex customer service is light years ahead of anyone else.
Maybe I was only a lowly Plat Cred cardholder but I'm really not impressed with their Canto CS
https://forum.hongkongcard.com/forumSE/show/8819?page=6 #58