Originally Posted by Platy

Hmmm...you're being deliberately contrarian and dramatic, Dave...the OP's suggestion was an email notifying customer of impending expiry with a clear subject heading.

QF do seem to manage "spoon fed" emails on all number of other issues - customised to the individual when it suits them (bespoke emailed sales offers based on recent booking engine searches for example); targeted status credit offers, and the like.
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