I have made two transfer from my Citi points to Turkish miles on Sept 16. One transfer has been posted to my account after 10days, however, the second transfer still has not been received after 20 days waiting. I have tried to contact Turkish support, but their response is very slow and kept asking me to submit feedback form. what else efficient way I can do to track my transfer? should I ask Citi to contact with Turkish support? thanks for ur suggestion!