Originally Posted by
TomMM
Based on their FAQs, the site seems to use humans agents to perform the checkin.
I wouldn't read that much into "specially trained travel experts taking care of the online check-in process for your upcoming flights."
With humans checking you in your confidential information is being unnecessarily spread to a third party.
In the case of reservation information, there's an awful lot of things you can do with a last name and a booking reference.