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Old Oct 7, 17, 2:07 am
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,108
And in true Israeli style, upon my arrival to the normal counter they couldn't find my reservation, they then said the gold counter is actually open (it was 3AM) and said I should go there directly as they have the keys, they couldn't really explain why their e-mail say it is closed and it is actually open, given that there was no queue upon my arrival, it wasn't a big issue

The process a the gold counter is completely identical to the process at the normal counter, no shortcuts or anything.

Originally Posted by AalfA View Post
Received in Thrifty/Hertz in Tel Aviv airport a lower category car than ordered.
The booking made in Expedia, be careful ..
Thanks for the detailed story... here's mine:
Rented in Hertz TLV airport, received a higher category car, 90% of the times in 20 rentals or so during last 5 years, bookings were made @

Last edited by FlyinHawaiian; Oct 7, 17 at 5:05 am Reason: moved into consolidated thread
Ditto is online now