Originally Posted by
Orange County Commuter
So you would think..
Been there done that, and no the person on the phone didn't speak much English. I was finally able to get transferred to someone who did, but...
Yet you did get someone that understood. My company required everyone to speak english, but that didn't mean they understood it well or desired to speak it. When getting one of those people their response to answering a call where the caller spoke english was to hand to call to someone else near them that could handle the call or at least translate for the original party.
But, yes, I would plan the call for prime business hours at the property and I'm sure you will get someone that can handle your request.