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Thread: My "Dear John" letter to Delta
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Old Oct 1, 2017, 5:53 pm
  #38  
fliesdelta
 
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,667
Originally Posted by FlyingBeanCounter
Funny, I noticed DL decaying at the same rate. I suppose it is the old familiarity issue. The more familiar one is with something the more likely one is to find fault.

Different strokes I guess. I don't see a commodity as being worth anything more than market price. You do. Delta is lucky people like you are in the world.And if delta doesn't care if I am loyal, then why should I care if i fly them?
I wasn't just referring to in-cabin service (that can be subjective), but cancellations, on time performance, IROPs handling, etc. It wasn't a huge difference, but enough to make me want to try out the competition.

Also, I didn't make this clear, but DL's schedule out of my home base fits my needs rather well at the moment, so that's another factor.
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