FlyerTalk Forums - View Single Post - New Chase rule: only one Sapphire card
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Old Sep 30, 2017, 12:03 pm
  #142  
mia
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Join Date: Jun 2003
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Originally Posted by edealinfo12345
...can the user just cancel the CSR, and immediately ask to upgrade/product change the Freedom to the CSR?
We don't know because the "one Sapphire card" policy is new, but based on THIS thread (with different facts), I would say no. You would need to wait awhile before you could change the Freedom to the Reserve. Awhile could be a few billing cycles or longer. Chase reps might not even know, you might simply need to keep asking.

Can the user ask Chase to "consolidate" the 2 cards into 1 and keep the card number
I have never read of anything like this. The card number range that Chase uses for Freedom is likely different than the range they use for Reserve, but it's the account that matters, not the number.
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