Originally Posted by
Rami Tamimi
The platform and the check-in areas are not connected, so you would have to scan the ticket/octopus when checking in, then exit the area, go down the escalator and then scan to get on the platform.
If you are using Octopus, the money will be debited when you enter the check-in area...even if you don't end up taking the AE later on.
Yeah, that is what happened to me. I used my Octopus card, checked-in and dropped my bag, but then was not planning to go directly to the airport. So I then had to go see customer service because it had debited my card. It worked out, but they made it seem as if I had done something wrong.