So called the NZ call center (as I did a year ago) to book EY F and they keep transferring me for award flights. The person they transfer me to cannot see availability on F, I asked where she is and they are in Trinidad and Tobago, evidently this is where all the international award flight calls are being routed to.
1 year ago I didn't have to transfer to anyone.
[edit] called NZ again, didn't get a transfer and they cannot see any dates in 2018 JFK-AUH
Last edited by patrickf3; Sep 28, 2017 at 3:03 pm