Great new system
I‘m aboard a KLM flight from AMS to PVG.
Tickt was booked today in N class wich is very very poor. Asked the Platinum desk via telephone about 10 hours prior to departure about an upgrade. Agent said, poor booking class, 90.000 miles (or even 95.000) to upgrade to C. Declined.
Started another try at the gate. Very nice lady was calling Ticket office and gave me 5 options:
375 EUR without miles
289 with 11.000 miles
190 with 22.500 miles
90 with 35.000 miles
0 with 45.000 miles
I choosed 45k miles. But now I think the 375 EUR upgrade is much more better. Kiosk offer upgrade to C for 1299 EUR.
Will fly back from PVG to CDG on Sunday. Booked in B. Let’s see what they can offer then.
Last edited by Sketho; Sep 28, 2017 at 9:16 am