FlyerTalk Forums - View Single Post - Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Old Sep 25, 2017, 3:20 pm
  #3193  
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Join Date: Dec 2015
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Originally Posted by mikewhyatt
I know we have all been having lots of "fun" with this, but I would like to bring a new issue to everyone's attention. After having given up hope with booking first/biz from AMD to JFK, I went to book the economy flight that has been previously available and all the CSRs have been mentioning as available. The CSR today was not able to find any availability on economy AMD - JFK in January 2018 even with etihad guest availability. Tried both US and NZ call centers. She was able to book AMD - AUH and AUH - JFK as separate tickets but was not able to book both legs under the same flight. Has anyone had this happen before, and successfully merge the two legs under one reservation? Right now it would cost 40k + 17.5k points when it should just be 40k.................I'm really getting tired of these games. Where does the line cross into false advertising?
I believe this is the standard married segment issue that's been discussed previously in this thread. Sometimes XXX-AUH-JFK returns more availability than XXX-AUH//AUH-JFK and visa versa with no real rhyme or reason.
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