FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Sep 25, 17, 4:58 am
  #798  
a9504477
 
Join Date: Apr 2011
Location: U.K.
Programs: UA 1K; QR P; HH D; MR G; IHG SpAmb
Posts: 706
Originally Posted by a9504477 View Post
Is it just me or do others also get only denied claims with the reason that they cannot find the lower rate (which then magically reappears when i search for it again shortly after receiving their email).
Oh, i have to correct myself, that's not the only reason i got from them, i also had one stating that the "2 Single Bed" room i booked does not match the "Twin Room" on the 3rd party site...
a9504477 is offline