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Thread: New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
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Old Sep 22, 2017, 10:23 am
  #795  
a9504477
 
Join Date: Apr 2011
Location: U.K.
Programs: QR P; HH D; IHG SpAmb
Posts: 774
Originally Posted by Heels05
Is it true they will now deny a claim if there is a lower rate on the IHG site even if it is a different cancellation policy? I found a refundable rate that is $20 less than on the IHG site but they denied it because the advance purchase rate on IHG is lower than my refundable rate.
Yes, it's been like this for a while now.
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