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Old Sep 19, 17, 3:07 pm
Join Date: Jul 2009
Posts: 509
Have to say, I use Avis 3-4 times a year (in multiple countries) and have never had an issue.

I'm an Avis Preferred member and very, very rarely have a member of staff try to upsell me on insurance.

I always give the car a full inspection before hand and after (with photos on my phone). I always wait for the rental to be closed out at the site before leaving.

Never had any issues with billing. Have returned cars with a few chips (Iceland) and with a bumper that someone had run a supermarket trolley into (London) and never been charged for damage.

(That being said - the best rental car experience was Nippon Rent a Car in Hokkaido - when returning the car 1 hour early, I was refunded 10 for 'unused time'. Although we refilled at a petrol station nearby, we also noticed that their refill prices were exactly the same)
markle is offline