Originally Posted by Iwantmy240

Short fares are avoided because Uber refuses to adjust the pricing structure to properly compensate for these types of fares. That is what surge is supposed to be for but they have artificially suppressed those rates as well. Although we are independent contractors and not employees, Uber will not allow market forces to set an appropriate rate that is agreeable to all parties. They have surge pricing but they have been known to artificially manipulate it to the drivers detriment through use of subsidies.

We have no one to complain to. Uber corporate is a ghost that no one seems sure that they exist. We can submit feedback on the app but who knows if they read it. Uber has created this monster with their insanely low rates. Until that changes the level of service will continue to deteriorate. Hopefully changes come with the new CEO. Until then, consider tipping any driver who does go out of the way for you.