Originally Posted by
Jsegui
Okay, and before it was pretty much just empty seats/no AM elites? I had a 90% upgrade ratio before...
Before recently there was no formal process for STE+. Basically like co-termpinal SDC for DM, it was "unpublished" policy by AM. There also was no formal processing by elite order even for AM elites till 1-2 years ago. It was wild west, call and if seat was available you got it, even if higher level elites were still in Y. Now AM elites auto process on AM flights by window like DL, followed by DL elites. This is Like DL partner elites process only after all DL elites on DL metal.