Not offering amenity advertised.
I know this may sound petty, but on almost every flight there is a mixture of blue coach blankets on some seats in the first class cabin. I see this weekly. Delta advertised Westin blankets in first class more than a year ago. Why can't they cater the flights properly? I have complained many times and they always say they will pass it along, but it never changes. Does anyone else find this annoying?