Originally Posted by
mapleg
You just stated the loyalty program is governed by a contract.
From what others have posted earlier, it clearly appears they can cancel the account according to that contract.
Not everything you write in your t&c will be part of the contract.
You can not eliminate the right of property by t&c for example.
Companies still write these kind of things in their t&c. Not to have better chances in court, but to decrease the number of lawsuits.